Part 1- Listening to Problem Solving- Section 3
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Transcripts Section-3
MAN: | Success? |
WOMAN: | Yes! I just placed my order. And I texted my daughter about the free shipping. |
MAN: | Oh, great! Is she familiar with our store’s website? |
WOMAN: | Oh yeah! She texted me back saying that she used to have a membership, but it’s expired. She found a tennis racquet on the site that she wants me to order for her. |
MAN: | Well, why not? You get free shipping for now. |
WOMAN: | Yeah . . . but my daughter lives far away. Will the store ship my order to her for free? |
MAN: | Sure. Use your address for billing, and enter her address for shipping. It will still be free. |
WOMAN: | Great! My daughter will be thrilled! |
Now answer questions 6-8.
- Why is the woman happy?
- How does the woman initially feel about shipping to her daughter?
- What seems true about the woman's daughter?